Creative Columns #9: WARNING: Fragile!
my remote is fragile, my table is fragile, my old-school nintendo entertainment system is fragile, my precious ming dynasty vase is fragile, hell, even windows is fragile [no pun intended...ok, intended].
what i am trying to say here is this: there are a lot of products out there which are just too damn fragile! [in case you hadn’t noticed.]

i want a remote that survives the first 300 impacts, my table should be strong enough to support my pet rhinoceros, my nintendo should withstand the death rays from my homemade duckhunt gun, i would like my ming vase to survive the first few bowling rounds and as for windows, it shouldn’t be alive in the first place!
but i do not possess the power to change those things. all i can do is write this down for you to read, hoping it will make a change. so read on for my bigger-than-life view on the world of product durability, product suicide and more exiting information…

products bail out around us all the time. and this is not just a random occurrence. we are talking about a coordinated attack on our belongings. either by cheap materials and manufacturing, our bad behavior towards the product or the product’s choice to end its life.
product suicide? yes, product suicide. my ipod nano makes frequent suicide attempts: it jumps out my pocket at least once every week, though remains unsuccessful to complete its task. mainly due to his bungee-cord attached to my ears. i try to reason with my products, but some of them are just not made for the job.

are we treating these products badly? is it our fault they die or try to commit suicide? maybe we should cherish the things we own, stop abusing them. when was the last time you used your phone to open a beer bottle? or used the microwave to dry your cat? or directed your failure towards your video-game controller? or only used your expensive headphones to mute your stereo? maybe the problem is with us, not with the products. but if that was the case i had nothing to discuss here, so i am putting the blame back on the products again.
what about the manufacturing of these products? why are we using cheap materials instead of the more durable stuff? i’ll gladly pay for a laptop that can be dropped time and time again. but the harsh reality is that certain companies use strategic placement of cheap components in order to make money on customer services, upgrades and sales. all in the name of profit, not consumer-happiness.
idea: what about making everything from utopium? [utopium: the #1 durable material in the world, grows on trees in any color you like, weighs 1 gram and costs 5 cents for each cubic meter and can be molded to any shape and hardened by spitting on it, patent pending.] the problem here is that everything will last more than a lifetime and there is no need for new products, only innovation. style and upgrades will be the decisive factors in buying new things. and how on earth we are going to get rid of these indestructible things once we do upgrade? blast them into outer space perhaps?

we need products to die on us. it’s the best way to create room for new products. we don’t want to remain stuck with that ugly and old tv, we want the latest and greatest. this gives the phrase “you break, you buy!†a new meaning.
and yes, sometimes you just need to shorten a product’s life-span, or aid in a little thing called “planned suicideâ€. our economy needs expiration dates. this way we create jobs and things for people to do. it also shows the flaws in products, creating room for improvement.
eternal life-span is an illusion, so is everlasting design.

jan van der asdonk is a contributor to studio469 in the shape of his creative spamming, manifesting itself in his somewhat distorted views and theories of the world around him. feedback, topic requests and fan mail are all very welcome at jan@studio469.com






May 2nd, 2007 at 13:43
I totally agree that things should break, eventually. The only thing I hate is the timing… Just when you don’t have any money, all your belongings break down, and you’re even in deeper sh*t…
I think I just need to invent a lifespan calculator for products…
May 3rd, 2007 at 20:16
yeah, I agree…products should break! how am I gonna find an excuse to get that newer, nicer looking, better performing, slicker, sweeter piece of electronics otherwise??? OR…(no Jan, not a “but” this time…) from a manufacturer’s point of view: design and build a product that actually lasts for ages and costs a fortune, and believe me, people will pay for durability… The manufacturer makes a fortune and doesn’t even have to bother about making money on upgrades or replacement-products…How about that…?
May 4th, 2007 at 14:55
How about when you buy your new product you get to choose different life spans plans… including their warranties, the lifetime products will be made of more expensive material while the product that only have 6 months of warranty will be made of simple materials short lasting materials. If the manufacturers would add sustainability to this process… the world would be a better place
May 7th, 2007 at 15:00
In reaction to Brian:
As you may be aware of, you can allready buy warranty-upgrades on products. However, this is a big hoax. If a manufactor claims a 2 year warranty on a product and gives you the ability to extend this with another year or more, it only makes the legal proces easier. It does not in itself extend the warranty. I’ll explain this further:
If the technical lifespan of a product is for example 10 years, your warranty is for a period of 2 years, your product breaks down after 3 years and you didnt extend you waranty, you can still claim a free reparation or replacement due to the expected technical lifespan. The fact that you don’t have an explicit warranty makes no difference. You should be able to expect a decent product.
In addition to that, a 1 year warranty is not a garuantee that your product will spontaniously combust after that time. Although, that does seems to be the case with Acer :p
/me waves at Jan :p
May 7th, 2007 at 16:59
true true. adding to this is the ever-clever-profit-gaining-idea of making products that last long enough to survive the warranty period.
as Guus once told me: after having moved to a new home and having bought a lot of new kitchen appliances, they all started braking down one year later.
some time ago a representative from hewlett packard, who had worked there many years ago, decided to celebrate the end of his secrecy agreement by showing the world how good old HP deals with durability. he said if cartridges cost more than the printer, don’t buy the printer. it’ll probably break down soon. they purposely used certain cheap parts to get more money on new printers or repairs.
if you want more details on this you need to use google, i have no recollection of this story whatsoever.
thanks for the comment Yorick.
/me does not do lame-ass /jokes…